How to get a shelter bed
Shelter access in Hennepin County now goes through the Hennepin Shelter Hotline. Call 612.204.8200 to speak with a trained specialist.

How to get a shelter bed
The shelter access process in Hennepin County has changed. To request a shelter bed you must contact the Hennepin Shelter Hotline and speak with a trained specialist.
612.204.8200This hotline connects callers to shelter beds across Hennepin County, not exclusively at the Our Saviour's Housing shelter. Calls placed outside of operating hours are directed to 211.
When to call
| Hotline hours | Time |
|---|---|
| Monday – Friday | 8:00 a.m. – 10:00 p.m. |
| Weekends and holidays | 1:00 p.m. – 9:00 p.m. |
Calls are directed to 211 for statewide referrals. In an emergency, call 911.
Eligibility
- Age 18 or older
- Seeking emergency shelter in Hennepin County
If you are already staying in a shelter and want to be considered for permanent supportive housing, ask shelter staff for a screening.
How to access housing
Our Permanent Supportive Housing program accepts referrals through Hennepin County Coordinated Entry. If you are currently in shelter, request a screening from shelter staff.
About our housing programs →What Our Saviour's Housing provides
A bed and three meals
Our emergency shelter serves adults age 18+ with a bed, three meals a day, and supportive resources for 38 people every night of the year. The shelter is currently open to guests 24/7.
Supportive resources
Staff are on site whenever guests are, and connect people with the resources they need, including a path toward permanent housing.
Where we are
Our Saviour's Housing
2219 Chicago Avenue
Minneapolis, MN 55404
612.872.4193
Have a concern about your stay?
We take grievances seriously. You can file one with staff, and if you are not satisfied with the response you can bring it to the Housing Director and then the Executive Director.
How to file a grievance →38 beds, every night of the year.
Your gift funds the meals, the beds, and the staff who make our shelter a welcoming and supportive space.
